Shipping Policy – Kiddory

At Kiddory, we take pride in delivering your kids’ toys quickly and safely so your little ones can start playing, learning, and exploring without delay. Please review our shipping policy below for full details on order processing, delivery times, and tracking.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

During busy seasons or promotional events, shipments may require additional time for handling. If your order experiences a delay beyond 3 business days, our support team will contact you promptly via email at kiddory.help@gmail.com.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

• Standard Shipping (U.S.): 3–7 business days
• Express Shipping (U.S.): 1–3 business days
• International Shipping: 7–14 business days (depending on destination and customs clearance)

Please note: Delivery times may vary due to postal service conditions, weather disruptions, or peak demand periods.

Shipment Confirmation & Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number. Tracking updates may take up to 24 hours to appear after the carrier has received your package.

Shipping Within the United States

We proudly ship across all 50 U.S. states using trusted carriers such as USPS, UPS, and FedEx. Orders to P.O. Boxes and APO/FPO addresses are accepted for most toys and playsets.

All Kiddory orders include secure handling and tracking to ensure your child’s favorite toys arrive safely and on time.

International Shipping Policy

Kiddory currently ships to select international destinations. Customers outside the U.S. are responsible for any customs duties, import taxes, or local fees once the package arrives in their country.

Kiddory is not responsible for delays caused by customs processing, international carrier issues, or local import restrictions. Before ordering, please confirm that your country allows the import of toys and related products.

Lost, Stolen, or Damaged Packages

Kiddory is not liable for packages that are lost, stolen, or damaged after confirmed delivery. If your order arrives damaged, please contact us within 48 hours at kiddory.help@gmail.com and include your order number and clear photos of the damage.

Our team will review your claim and work with the shipping carrier to provide a suitable solution — either a replacement or a refund, when applicable.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate and complete shipping details at checkout. If an order is returned to Kiddory due to an incorrect or incomplete address, the customer will be responsible for reshipment costs.

If you notice an address error after placing your order, contact us immediately at kiddory.help@gmail.com. We will make every effort to update your shipping information before the order is dispatched.

Contact Us

For any questions or assistance regarding your order or shipping details, our friendly support team is here to help:

📧 kiddory.help@gmail.com
📍 30 N Gould St Ste R
Sheridan, WY 82801
United States

Thank you for choosing Kiddory — where every package brings joy, learning, and imagination to your child’s world.